You can return an item within 30 days of it being dispatched by us, providing it's unused and in re-saleable condition. Please note shipping costs are at your expense. Where a refund is due, this will be processed onto the credit/debit card with which the purchase was made. Refunds may take 5-7 working days to reflect against an account, depending on the bank.
You can exchange a product due to change of mind within 30 days of it being dispatched by us, providing it's unused and in resaleable condition. Please note shipping costs for the return and resend are at your expense.
We recommend that a proof of postage is obtained for your return/exchange, in the unlikely event that we do not receive the parcel.
If you would like to return or exchange an item, please email shop@marcoandco.com with your order number and details of the return or exchange.
